Dhiren Narola
Odoo Architect & AI Automation Engineer
Odoo 18 Certified | 22 ERPs Delivered Across 13 Countries | Zero Failed Go-Lives
Surat, India · Working Globally · +91 97144 15771 · hello@dhirennarola.com
dhirennarola.com · linkedin.com/in/dhirennarola · github.com/dhirennarola
✦ Accepting 1–2 new engagements · Q3–Q4 2026Profile
Independent Odoo Architect & AI Automation Engineer | Odoo 18 Certified Functional Consultant with 4+ years of experience delivering 22 end-to-end ERP implementations across 13 countries and zero failed go-lives — from requirement analysis and solution architecture to development, deployment, and post-go-live support.
Previously led a 7-developer team at Synodica Solutions (Odoo Silver Partner), managing multiple concurrent projects while driving client strategy, hiring, and technical mentorship. Now working independently — architecting Odoo platforms and AI-driven automation for clients across the GCC, Europe, and Asia-Pacific. Experienced across Odoo 11.0–19.0.
I specialize in complete project ownership — handling client communication, gap analysis, solution design, custom development, integrations, server setup, and user training.
Core Competencies
TechnicalPython · PostgreSQL · JavaScript / OWL · XML · REST APIs · Git · Linux · AWS · GCP · Odoo.sh · Odoo 11.0–19.0
FunctionalAccounting · HR · Payroll · Sales · Purchase · Inventory · Manufacturing · Quality · CRM · Helpdesk · Subscription · Website · Expense · Dashboards · Project · Timesheet
LeadershipTeam Lead (7 Developers) · Requirement Analysis · Architecture & Planning · Talent Acquisition · Client Communication · Agile / Scrum
LanguagesEnglish (Professional) · Hindi (Native) · Gujarati (Native)
Services
ERP Implementation·ERP Rescue·AI + Odoo Automation·Functional Consulting·Custom Module Development·Third-Party Integration·Server Setup & Deployment (AWS / GCP / Odoo.sh / Contabo)
Professional Experience
Independent — Odoo Architect & AI Automation Engineer
- Currently architecting and delivering an end-to-end Odoo ERP platform for Total Telco Solutions, a New Zealand telecommunications group, under a long-term build contract
- Direct-to-client Odoo implementation, ERP rescue, and AI-automation consulting across the GCC, Europe, and Asia-Pacific — full ownership from discovery to post-go-live support
Synodica Solutions Pvt. Ltd., Surat — Odoo Silver Partner
- Led 7 developers across 4 concurrent projects; driving architecture decisions, resource allocation, and delivery timelines
- Led talent acquisition — conducting technical interviews and finalizing hires for the development team
- Spearheaded client strategy: requirement analysis, gap assessment, solution design, and go-live planning
- Increased team productivity by 30% by introducing AI-driven development workflows and mentoring developers
- Reduced project delivery delays by 25% through structured & improved deployment processes, and streamlined workflows
- Delivered full-cycle ERP projects spanning HR, Retail, Manufacturing, Facilities, and IT Services — from requirement gathering and client communication to development, server setup, and go-live support
- Independently managed client relationships, translating business needs into technical solutions and functional workflows, achieving 20% improvement in client retention
- Improved development speed by 15% by enforcing coding standards, conducting code reviews, and optimizing workflows
- Revamped a 10,000+ line legacy module, improving system performance by 30% and reducing technical debt
- Delivered 4 projects, increasing client satisfaction by 20% by reducing turnaround time and minimizing rework
- Customized and maintained Odoo applications including module design, troubleshooting, and testing
- Applied coding standards and contributed to feature development within Agile teams
Key Projects
Premium Car Servicing & Spare Parts Reseller — KSA
- Architected end-to-end HR, Payroll, Accounting & Sales ecosystem for 300+ employees across multi-company, multi-branch setup — reducing manual work by 60%
- Streamlined overtime & violation management with full labor law compliance; built employee self-service portal, shift management with approvals, and end-of-service module per local regulations
- Integrated WooCommerce (1,000+ orders/month), ZATCA e-invoicing (1,500+ invoices/month), and a WhatsApp helpdesk bot — cutting ticket response time by 40% while migrating the client’s full accounting process to Odoo
Modules: Accounting, Payroll, HR, Attendance, Sales, Purchase, Helpdesk, CRM, Appraisals, Inventory, Expense, Timeoff, Portal
Pharma & Medical Equipment Manufacturer
- Orchestrated full manufacturing workflow — raw materials to finished goods — with strict regulatory compliance for 225 employees, cutting production tracking errors by 50%
- Customized Shopfloor module: custom production flows, batch generation, split work orders, unbuild MO logic, and samples workflow; revamped QC process at every production stage
- Configured structured sales workflow (Quotation → Proforma → Sale Order → Tax Invoice) across 5+ warehouse locations, and engineered a Tally XML bridge that consolidated 3 separate systems into 1 unified ERP with cost-per-employee, per-process, and per-department dashboards
Modules: Manufacturing, Quality, Sales, Accounting, Purchase, Inventory, HR, Payroll, Attendance, Dashboards, Maintenance, Repairs
Elevator Maintenance & Subscription Company
- Developed automated maintenance scheduling tied to subscription plans for 35+ technicians and 70 internal users, reducing missed service visits by 35%
- Crafted custom WhatsApp flow serving 4,000+ customers — enabling self-service for subscriptions, visit reports, maintenance requests, and payments, replacing 50% of the call center team
- Connected LanaTime attendance devices and Messagebird contact sync, with SMS fallback notifications ensuring 98% customer notification rate across subscription, maintenance, and service updates
Modules: CRM, Subscription, Maintenance, Attendance, Contacts
IT Service Company — Hourly Billing & Subscription Platform
- Designed subscription-based hourly billing system: customers purchase monthly hour packages with automatic allocation to projects and auto-renewal on payment, eliminating 100% of manual billing
- Built full customer portal — track consumed hours, task progress, and purchase extra hours directly from sale orders with real-time project allocation, reducing client queries by 45%
- Set up Backblaze storage integration (replacing default Odoo.sh filestore) and managed Odoo.sh deployment; implemented onboarding with auto-fraud detection, mandatory 2FA, and multi-level purchase approvals
Modules: Subscription, Project, Timesheet, Sales, Purchase, Website
Certifications
- Odoo 18 Functional Certification — Odoo S.A.
- Global AI for Data-Driven Business Decision-Making — IIM Mumbai
- Business Analysis & Process Management — Coursera
Education
B.E. Computer Engineering
Sarvajanik College of Engineering & Technology · 2023 · 8.5 CGPA — completed while working full-time at Synodica