Odoo for subscription-based maintenance and field-service operations.
Maintenance visits that schedule themselves from subscription plans, technicians tracked in real time, and WhatsApp self-service your customers adopt overnight — running in production for 4,000+ customers.
What usually hurts
Missed visits are broken promises
Customers pay subscriptions specifically so maintenance happens on schedule. Manual dispatching guarantees some of it won’t — and every miss is churn fuel.
The call center is the product bottleneck
Status checks, scheduling, payment chasing — when every interaction needs a human on the phone, your biggest cost line is also your slowest customer experience.
Field reality is invisible
Who’s on site, who’s idle, which visits slipped — without live workforce data, operations manage by radio and guesswork.
Odoo, shaped for facility management & field service
- Subscription plans that generate maintenance schedules automatically
- WhatsApp self-service: status, requests, visit reports, payments
- SMS fallback for notification reliability (98% delivery achieved)
- Real-time technician attendance via device integration
- Contract & renewal management tied to service delivery
Subscription-Driven Maintenance for 4,000+ Customers — Half the Call Center Load
Automated maintenance scheduling tied to subscription plans, with a WhatsApp self-service flow for 4,000+ customers — cutting missed service visits by 35% and replacing half the call-center workload.
Read the case studyAsked by businesses like yours
Our customers aren’t tech-savvy. Will self-service work?
That’s exactly why WhatsApp beats portals: no app to install, no password to forget. Adoption in my deployments was immediate because customers already live there.
Also serving: Automotive & ZATCA (KSA) · Manufacturing — plus trading & distribution, retail / POS, IT & SaaS, telecom, and jewellery. See all work
Running a facility management & field service business on spreadsheets and hope?
Tell me about your project, or book a 30-minute discovery call. I reply within 8 business hours — and I come prepared with questions about your business, not a sales pitch.